|
Privacy Policy Introduction
This Privacy Policy explains our policies on privacy. Any information you submit to us via the Registration form will be held and used by us in accordance with the provisions of the Data Protection Act. If you have any requests or queries at any time concerning your personal information or our practices, please contact our Customer Services Helpline on 0121 559 0707 or email us at info@alexara.co.uk
What Information Do We Collect?
We collect personal information from you when you fill in any registration form and every time you email or tell us any personal details. If you visit the Website, we also collect information automatically about your visits, such as your browsing patterns, but information collected in this way is only used in aggregate form rather than being linked to identifiable individuals.
How Do We Use It?
The personal information collected from you will be held and used by Alexara Ltd in accordance with the provisions of the Data Protection Act for the purposes of administration, statistical and business analysis and marketing. We will never sell your personal details to third parties for marketing purposes or otherwise. However with your consent, we may transfer this information to our subsidiaries and other co-operative organisations to keep you informed of Products and services that may be of interest to you. We may transfer this information to PayPal following receipt of your order. On our behalf, Datacash utilise your personal data for the purpose of pre-validating and authenticating the credit or debit card details that you provide. When you register on this Website, you are given the opportunity to say that you would like to receive any information about offers or other marketing information about Products and services. We reserve the right to make changes to the Privacy Policy without prior notice. We will use information in accordance with the Privacy Policy Statement under which the information was collected.
Cookies
A cookie is a small file stored on your computer by a web site to give you a unique ID. Cookies help make it easier and faster for you to use our site because it can remember if you've visited the site and they help us provide you with the information you need about your account details - when and where you need it.
A cookie generated by our site contains no information about you. It contains only a numeric ID that, for example, allows you to retrieve your account details. The cookie lets you enter your email and password so you don't have to enter those details again, or it lets you save products to a comparison list if available.
In keeping with our privacy policy on customer information, we analyse data gathered via cookies only in aggregate, not at the individual customer level.
Email Usage
Alexara Ltd uses your email address as a convenient way to contact you about your order. From time to time, we may update you on relevant news or promotions, but only with your permission. We will not pass your details on to any other relevant third parties unless you have given us permission to do so.
Email Mailing List
At the bottom of every email that we send there will be a link to unsubscribe, If you are already registered on our site you can also unsubscribe by logging in to your Account and use the option to change your communication options and uncheck the checkbox where it says 'email'
Need help?
We strive to offer all our customers an excellent level of service. If you have any queries or comments about the Website at any time, please contact our Customer Services Helpline on info@alexara.co.uk The Customer Services Helpline number is available Monday to Friday 9:00am till 5:00pm, excluding weekends, bank holidays and national holidays.
| 
